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Shipping (India and International)

Shipping within India

We are as excited to see you wear our pieces as you are. Hence, we offer free shipping for all orders above INR 5000.
For orders below INR 5000, we charge a minimal amount of INR 150 throughout India. 

We ship our orders within 1-3 business days. Thereafter, the delivery time varies between 4-7 working days depending on your location. For made-to-order pieces, we take about 10-12 days to ship your order. Once we ship your pieces, you will receive an email with tracking details. If you’d like your order expedited, please email us at care@inezjewels.com and we’ll try to accommodate your request. 

Our goal is to serve you at the earliest. We take full measures for packaging and delivery and would aim to deliver your order within 7 working days.
 

International Shipping

We're there, wherever you're.
For orders pertaining to International boundaries, our shipping ranges between an additional  $ 20-26 fee depending on the country. 

As with domestic orders, international orders get shipped in 1-3 days after it is placed. From there, its ETA varies based on your location. In our experience, most orders are delivered withing 10 business days of dispatch.

Some countries levy taxes, custom fees, and/or other duties when goods are imported in. These charges are typically determined at the time of entry of the package and must be paid before you can receive it. In these cases, all applicable clearance fees and delays are the responsibility of the customer. 

If there are any manufacturing defects, please reach out to us within 7 days of delivery so we can get a new piece to you. As with domestic orders, the cost of shipping the order back to us will be borne by you. We recommend using a secure and trackable courier service (FedEx, DHL, UPS, etc.) as we cannot be held responsible for packages that do not reach us. If you originally paid any customs or duties, please note that these will not be refunded by us. 

We're awake to answer, chat or recieve any feedback from you. Reach out to us at care@inezjewels.com incase you have any queries. 

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